Shelter Insurance Customer Service

Shelter Insurance is an insurance company that offers policies for auto, home, life, and other types of insurance. One of the key features of Shelter Insurance is their customer service. In this article, we will discuss the different ways that Shelter Insurance provides excellent customer service to their policyholders.

Contacting Shelter Insurance Customer Service

If you need to contact Shelter Insurance customer service, there are several options available to you. You can call their toll-free number, send them an email, or visit one of their local offices. Customer service representatives are available to answer your questions and help you with any issues you may have.

If you prefer to contact Shelter Insurance online, you can do so through their website. You can use their contact form to send a message directly to their customer service department.

Shelter Insurance also offers a mobile app that allows you to access your policy information, make payments, and contact customer service from your smartphone or tablet.

Shelter Insurance Toll-Free Number

If you prefer to speak with a customer service representative over the phone, you can call Shelter Insurance’s toll-free number at 1-800-SHELTER (1-800-743-5837). Customer service representatives are available to assist you 24 hours a day, 7 days a week.

Shelter Insurance Email Address

If you prefer to contact Shelter Insurance via email, you can send a message to their customer service department at customerservice@shelterinsurance.com. Customer service representatives will respond to your email as soon as possible.

Shelter Insurance Local Offices

If you prefer to speak with a customer service representative in person, you can visit one of Shelter Insurance’s local offices. You can use their online office locator to find the nearest location to you.

Shelter Insurance Customer Service Features

Shelter Insurance offers several features that make their customer service stand out from other insurance companies. These features include:

24/7 Support

Shelter Insurance provides 24/7 support to their policyholders. This means that if you have an emergency or need assistance outside of regular business hours, you can still contact customer service for help.

Policyholder Portal

Shelter Insurance has a policyholder portal that allows you to manage your policy online. You can view your policy information, make payments, and file claims through the portal.

Mobile App

Shelter Insurance’s mobile app allows you to manage your policy from your smartphone or tablet. You can use the app to view your policy information, make payments, and contact customer service.

Online Chat

Shelter Insurance offers an online chat feature that allows you to chat with a customer service representative in real-time. This is a convenient way to get quick answers to your questions without having to wait on hold on the phone.

Frequently Asked Questions

Conclusion

Shelter Insurance provides excellent customer service to their policyholders through a variety of channels. Their 24/7 support, policyholder portal, mobile app, online chat, and local offices all contribute to their commitment to providing exceptional service. If you are looking for an insurance company that values customer service, Shelter Insurance is a great choice.