Reliastar Life Insurance Customer Service: A Comprehensive Guide

Reliastar Life Insurance is a Minnesota-based insurance company, which was founded in 1885. It offers a range of life insurance policies to its customers, including term life insurance, whole life insurance, and universal life insurance. In this article, we will discuss the customer service provided by Reliastar Life Insurance, which is one of the most important factors that customers consider while choosing an insurance company.

Who Can Benefit from Reliastar Life Insurance Customer Service?

Reliastar Life Insurance provides customer support services to all its policyholders. Whether you are a new customer or an existing one, you can benefit from their customer service. You can contact the customer service representatives for any queries or concerns regarding your policy, claims, or payments.

The customer service department of Reliastar Life Insurance is available from Monday to Friday, from 8 a.m. to 7 p.m. Central time. You can contact them through phone, email, or mail.

How to Contact Reliastar Life Insurance Customer Service?

There are several ways to contact Reliastar Life Insurance customer service. You can choose the method that is most convenient for you.

Phone

You can contact the customer service representatives of Reliastar Life Insurance through phone. The toll-free number for customer service is 1-800-321-3997. If you are calling from outside the U.S., you can call +1-612-372-2929.

The customer service representatives are available from Monday to Friday, from 8 a.m. to 7 p.m. Central time. If you are calling for claims assistance, the customer service representatives are available 24/7.

Email

You can also contact Reliastar Life Insurance customer service through email. You can send your queries or concerns to custserv@reliastarlife.com. The customer service representatives will respond to your email within 24 hours.

Mail

If you prefer to contact Reliastar Life Insurance customer service through mail, you can send your queries or concerns to the following address:

Reliastar Life Insurance
20 Washington Avenue South
Minneapolis, MN 55401

What Services Does Reliastar Life Insurance Customer Service Offer?

The customer service department of Reliastar Life Insurance offers several services to its customers. Some of them are discussed below:

Policy Information

If you have any queries or concerns regarding your policy, you can contact the customer service representatives. They can provide you with information about your policy, such as the coverage amount, premium payments, and policy term.

Claims Assistance

If you need to file a claim, you can contact the customer service representatives of Reliastar Life Insurance. They can guide you through the claims process and help you submit your claim. They can also provide you with information about the status of your claim.

Payment Assistance

If you have any issues with your premium payments, you can contact the customer service representatives. They can provide you with information about your premium due date, payment options, and payment methods.

Policy Changes

If you need to make any changes to your policy, such as updating your beneficiary, you can contact the customer service representatives. They can guide you through the process and provide you with information about the changes.

FAQ

What is the process for filing a claim?

To file a claim, you need to contact the customer service department of Reliastar Life Insurance. They will guide you through the claims process and help you submit your claim. You will need to provide them with information about the policyholder and the cause of death, if it is a death claim.

What is the grace period for premium payments?

The grace period for premium payments is 31 days from the due date. If you do not pay your premium within the grace period, your policy may lapse or be cancelled.

Can I change my policy beneficiary?

Yes, you can change your policy beneficiary. You need to contact the customer service department of Reliastar Life Insurance and provide them with the updated beneficiary information.

What is the maximum coverage amount for life insurance policies?

The maximum coverage amount for life insurance policies varies depending on the policy type and the age and health of the insured. It is best to contact the customer service department of Reliastar Life Insurance for information about the maximum coverage amount for your policy.

Conclusion

Reliastar Life Insurance provides excellent customer service to its policyholders. Whether you need assistance with your policy, claims, or payments, their customer service representatives are always available to help you. You can contact them through phone, email, or mail. If you are looking for a reliable insurance company with excellent customer service, consider Reliastar Life Insurance.