Acuity Insurance is a well-known insurance company that provides a wide range of insurance products to its customers. If you are an Acuity Insurance policyholder and you have questions or concerns about your policy, you may want to contact the company’s customer service department. In this article, we will provide you with everything you need to know about Acuity Insurance phone number and how to reach their customer service department.
How to Contact Acuity Insurance Customer Service
If you need to reach Acuity Insurance customer service, you have several options. You can call, email, or use the company’s online contact form. Here are the details of each option:
Phone
The easiest and fastest way to reach Acuity Insurance customer service is by phone. You can call their toll-free number at 800-242-7666. Their customer service representatives are available from Monday to Friday, 7:00 am to 8:00 pm CST, and Saturdays from 8:00 am to 1:00 pm CST.
When calling, make sure to have your policy number ready as it will be required to verify your account. You can also expect to be asked for information about your claim if you are calling about a specific claim issue.
Email
If you prefer to communicate with Acuity Insurance via email, you can send a message to their customer service team at customerservice@acuity.com. The response time can vary depending on the volume of requests they receive. However, expect to receive a reply within 24 to 48 hours.
Online Contact Form
The last option to contact Acuity Insurance customer service is through their online contact form. To access it, visit their official website at www.acuity.com and click on the “Contact Us” button located at the top right corner of the page. From there, select the “Submit a Question” option and fill out the required fields.
Once you submit your message, you can expect a response within 24 to 48 hours.
FAQ – Frequently Asked Questions
Here are some of the frequently asked questions about Acuity Insurance phone number.
Question |
Answer |
What is Acuity Insurance phone number? |
Their phone number is 800-242-7666. |
What are their customer service hours? |
Their customer service representatives are available from Monday to Friday, 7:00 am to 8:00 pm CST, and Saturdays from 8:00 am to 1:00 pm CST. |
Can I email Acuity Insurance customer service? |
Yes, you can send an email to customerservice@acuity.com. |
How long does it take to get a response from Acuity Insurance customer service? |
The response time can vary depending on the volume of requests they receive. However, expect to receive a reply within 24 to 48 hours. |
Conclusion
In conclusion, if you need to reach Acuity Insurance customer service, you can call their toll-free number, send an email, or use their online contact form. Their customer service representatives are available during specific hours each weekday and on Saturdays. If you have further questions or concerns, refer to their FAQ section, or visit their official website for more information.
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