Pure Insurance Phone Number

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As a policyholder with Pure Insurance, you may need to contact the company for various reasons. Whether you need to file a claim, update your policy, or simply have a question, it is important to have the right phone number to reach the right department. In this article, we will provide you with all the relevant phone numbers you may need when dealing with Pure Insurance.

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Main Phone Number

The main phone number for Pure Insurance is 888-813-PURE (7873). This number is for general inquiries and can be used during regular business hours, which are Monday through Friday from 8 a.m. to 8 p.m. EST, and Saturday from 9 a.m. to 4 p.m. EST. When calling this number, you will be prompted to select from various options to reach the right department.

Claims Department

If you need to file a claim, the best phone number to call is 888-813-PURE (7873) and select option 2. The claims department is available 24/7, so you can report a claim at any time. When calling, be sure to have your policy number and other relevant information ready, so the claims representative can assist you efficiently.

If you have a claim in progress and need to speak with your assigned claims adjuster, you can call their direct line, which will be provided to you when the claim is filed. This number may also be available in your online account.

Member Advocate

If you need assistance with your policy or have a question that needs to be resolved, you can contact the member advocate department at 888-813-PURE (7873) and select option 3. Member advocates are available Monday through Friday from 8 a.m. to 8 p.m. EST, and Saturday from 9 a.m. to 4 p.m. EST. They can assist you with policy changes, billing questions, and any other concerns you may have.

The member advocate department can also be reached via email at memberadvocate@pureinsurance.com. If you choose to email them, be sure to include your name, policy number, and a detailed description of your inquiry. A member advocate will get back to you within 24 hours.

FAQ

Question
Answer
What is Pure Insurance?
Pure Insurance is a high-net-worth insurance company that offers coverage for homes, automobiles, jewelry, art, and other valuable assets.
Where is Pure Insurance headquartered?
Pure Insurance is headquartered in White Plains, New York.
How do I file a claim with Pure Insurance?
You can file a claim by calling 888-813-PURE (7873) and selecting option 2. The claims department is available 24/7.
How do I pay my Pure Insurance bill?
You can pay your bill online via your online account, by phone, or by mail.
What is Pure Insurance’s cancellation policy?
You can cancel your policy at any time by contacting your member advocate. Depending on the timing of your cancellation, you may be eligible for a prorated refund of your premium.

Conclusion

Having the right phone number to reach the right department at Pure Insurance is essential when dealing with any issue related to your policy. Whether you need to file a claim, update your policy, or simply have a question, the phone numbers provided in this article can assist you in reaching the right person. If you have any further questions or concerns, don’t hesitate to contact Pure Insurance via phone or email.

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