When it comes to insurance, a reliable and responsive customer service is crucial. Hanover Insurance is known for their excellent customer service, and it’s important to know how to contact them in case you need assistance. In this article, we’ll discuss Hanover Insurance phone number, as well as other ways to contact them, frequently asked questions (FAQs), and more.
Contacting Hanover Insurance
Here are the different ways to contact Hanover Insurance:
Hanover Insurance Phone Number
The best way to reach Hanover Insurance is through phone. They have several phone numbers depending on your needs:
Department |
Phone Number |
Hours of Operation (ET) |
Auto, Home, or Renters Insurance |
1-800-628-0250 |
Monday to Friday: 7 AM to 10 PM, Saturday: 8 AM to 6 PM, Sunday: Closed |
Business Insurance |
1-800-842-5075 |
Monday to Friday: 8 AM to 8 PM, Saturday and Sunday: Closed |
Specialty Insurance |
1-800-853-7536 |
Monday to Friday: 8:30 AM to 8 PM, Saturday and Sunday: Closed |
Before calling, make sure to have your policy number ready for a faster transaction.
Hanover Insurance Email
You can also contact Hanover Insurance through email. However, their email address is not readily available on their website. Instead, you have to fill out a form on the “Contact Us” page. Here’s how:
- Go to www.hanover.com/contact-us.html.
- Select the topic of your inquiry from the drop-down list.
- Fill out the required information, including your name, email address, phone number, policy number (if applicable), and message.
- Click “Submit”.
A Hanover Insurance representative will get back to you within 48 hours.
Hanover Insurance Claims
If you need to file a claim, you can do so by calling their claims department at 1-800-628-0250. They are available 24/7 to assist you in filing a claim.
Hanover Insurance Mailing Address
If you prefer to mail your inquiries or requests, you can send them to the following address:
The Hanover Insurance Group
440 Lincoln Street
Worcester, MA 01653-0002
Hanover Insurance FAQ
Here are some frequently asked questions about Hanover Insurance:
What services does Hanover Insurance offer?
Hanover Insurance offers a wide range of insurance products, including auto, home, renters, business, and specialty insurance. They also offer surety bonds and employee benefits.
How do I get a quote from Hanover Insurance?
You can get a quote from Hanover Insurance by visiting their website or calling their sales department at 1-800-573-1187. You will need to provide some basic information, such as your name, address, and the type of coverage you need.
How do I make a payment?
You can make a payment online by logging into your Hanover Insurance account or calling their billing department at 1-800-573-1187. You can also set up automatic payments to avoid missing a payment.
What do I do if I need to make changes to my policy?
If you need to make changes to your policy, such as adding or removing coverage, you can call Hanover Insurance customer service at the appropriate phone number listed above. They will guide you through the process and update your policy accordingly.
How do I file a complaint?
If you have a complaint about Hanover Insurance, you can contact their customer service department at 1-800-628-0250 or fill out the form on their “Contact Us” page. If your complaint is not resolved to your satisfaction, you can contact your state’s insurance department.
Conclusion
Knowing how to contact Hanover Insurance is important for a hassle-free insurance experience. Their phone number is readily available, and they offer other ways to reach them as well. If you have any inquiries or requests, don’t hesitate to contact them.
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