Fidelity Insurance Phone Number: Contact Customer Service for Assistance

Fidelity Insurance is a trusted provider of insurance solutions for individuals, families, and businesses. With a range of policies and coverage options, Fidelity Insurance helps customers protect what matters most to them. But what if you have questions about your policy, need to make a claim, or want to update your coverage? That’s where Fidelity Insurance’s customer service team comes in. In this article, we’ll provide you with everything you need to know about contacting Fidelity Insurance by phone, including frequently asked questions and helpful tips.

Why Contact Fidelity Insurance by Phone?

While Fidelity Insurance offers online resources and tools for managing your policy, there are times when it’s important to speak with a customer service representative directly. Here are some common reasons why you might need to contact Fidelity Insurance by phone:

• Filing a claim
• Updating your policy
• Getting help with billing or payments
• Getting answers to questions about coverage
• Addressing issues with your account

When you call Fidelity Insurance’s customer service line, you’ll be connected with a representative who can help you with your specific issue or inquiry. Depending on the nature of your call, you may be asked to provide your policy number or other identifying information to verify your account.

Fidelity Insurance Phone Number: How to Contact Customer Service

There are several ways to get in touch with Fidelity Insurance’s customer service team by phone. Here are the main options:

When you call one of these phone numbers, you’ll be prompted to select from a menu of options that will direct you to the appropriate department or representative. If you’re not sure which option to choose, stay on the line and you’ll be connected with a customer service representative who can help you.

FAQ: Frequently Asked Questions about Fidelity Insurance Phone Number

Q: What do I need to have with me when I call Fidelity Insurance?

A: It’s helpful to have your policy number, account information, and any relevant documents or information related to your inquiry or concern.

Q: Can I manage my policy over the phone?

A: Yes, Fidelity Insurance customer service representatives can help you manage your policy over the phone, including updating your coverage, making payments, and filing claims.

Q: What if I have an emergency outside of regular business hours?

A: If you have an emergency related to your policy outside of regular business hours, such as a car accident or home damage, call Fidelity Insurance’s claims phone number at 1-800-220-1351. This line is available 24/7.

Q: How long will I need to wait on hold when I call Fidelity Insurance?

A: Wait times can vary depending on the volume of calls and time of day. However, Fidelity Insurance strives to provide prompt and efficient customer service, and many customers report minimal wait times and helpful representatives.

Q: What if I’m not happy with the customer service I receive on the phone?

A: If for any reason you’re not satisfied with the customer service you receive by phone, you can ask to speak with a supervisor or file a complaint with Fidelity Insurance’s customer service department.

Final Thoughts

At Fidelity Insurance, customer satisfaction is a top priority. That’s why the company offers a variety of ways to get in touch with customer service, including by phone. Whether you need to file a claim, update your policy, or get answers to your questions, Fidelity Insurance’s customer service team is here to help. By knowing the phone number and options for contacting Fidelity Insurance, you can have peace of mind and confidence in your insurance provider.