Encompass Insurance Phone Number – The Ultimate Guide

As a customer, you may encounter various issues with your insurance policy, such as filing a claim, updating your policy, or seeking assistance with a billing question. One way to resolve these issues is by contacting the Encompass Insurance customer service team through their phone number. In this article, we will provide you with comprehensive information about Encompass Insurance’s phone number, including how to contact them, frequently asked questions, and more.

How to Contact Encompass Insurance via Phone

Encompass Insurance provides several phone numbers that customers can use to contact their customer service team. The numbers are made available to customers depending on their respective countries of residence. Below are the Encompass Insurance phone numbers for different regions in the United States:

Phone Number
East Coast
West Coast

When reaching out to Encompass Insurance customer service, make sure you have your policy number or claim number on hand. This will enable the representative to assist you promptly and effectively. Additionally, please ensure that you are calling during their business hours, which are Monday to Friday, 7 am to 10 pm CST, and Saturday, 8 am to 5 pm CST.

Upon dialing the number, you will be asked to follow a series of prompts that will guide you to the appropriate department to handle your specific issue. You may also be asked to provide some personal information, such as your date of birth or zip code, to verify your identity.

It is worth noting that Encompass Insurance also offers a live chat feature where customers can communicate with a representative online. This feature is available on their official website and can be accessed 24/7.

FAQs About Encompass Insurance Phone Number

Q1. What Issues Can Encompass Insurance Customer Service Help Me With?

A. The Encompass Insurance customer service team can assist you with a variety of issues, including:

  • Filing a claim
  • Policy inquiries
  • Billing and payment questions
  • Updating your policy
  • Getting a quote
  • General inquiries

Q2. What Is Encompass Insurance’s Business Hours?

A. Encompass Insurance’s business hours are Monday to Friday, 7 am to 10 pm CST, and Saturday, 8 am to 5 pm CST. They are closed on Sundays and public holidays.

Q3. What Information Do I Need When Contacting Encompass Insurance Customer Service?

A. To ensure a smooth and efficient communication process, you should have the following information ready when contacting Encompass Insurance customer service:

  • Your policy number or claim number
  • Your personal information, such as your name and date of birth
  • Your contact information, including your phone number and email

Q4. Can I Contact Encompass Insurance via Email?

A. Encompass Insurance does not provide an email address for customers to reach out to them. However, you can contact them via their live chat feature available on their official website.

Q5. What Is Encompass Insurance’s Mailing Address?

A. If you prefer to contact Encompass Insurance via mail, you can send your inquiries, comments, or feedback to their mailing address:

Encompass Insurance
P.O. Box 660420
Dallas, TX 75266-0420


Having a reliable insurance company that provides excellent customer service is crucial for a seamless insurance experience. Encompass Insurance has made it easy for customers to reach out to them by providing various phone numbers based on their region. Ensure you have all the necessary information, such as your policy number, before contacting them, and be aware of their business hours. We hope this guide has been helpful in providing you with all the necessary information about Encompass Insurance’s phone number.