USAA, or United Services Automobile Association, is a Texas-based financial services company that provides auto insurance among other services for military members and their families. They have gained a reputation for offering high-quality customer service, affordable rates, and generous discounts for their policyholders. In this article, we will delve into everything you need to know about USAA auto insurance, including their coverage options, discounts, customer reviews, and more.
USAA Coverage Options
USAA offers a variety of coverage options for their auto insurance policies, including:
Coverage Type |
Description |
Bodily Injury Liability |
Covers medical expenses and lost wages for people injured or killed in an accident where you were at fault. |
Property Damage Liability |
Covers damage to someone else’s vehicle or property if you are at fault in an accident. |
Collision |
Covers damage to your own vehicle if you collide with another vehicle or object, regardless of fault. |
Comprehensive |
Covers damage to your vehicle caused by incidents other than a collision, such as theft, vandalism, or weather-related damage. |
Uninsured/Underinsured Motorist |
Covers medical expenses and damages if you are in an accident with a driver who has no insurance or insufficient insurance coverage. |
USAA also offers a range of additional coverage options, such as roadside assistance, rental reimbursement, and accident forgiveness. They also provide coverage for classic cars, RVs, and motorcycles.
USAA Discounts
One of the benefits of choosing USAA for your auto insurance is their extensive list of discounts. Here are some of the discounts available:
Discount Type |
Description |
Safe Driver |
If you have a clean driving record with no accidents or violations, you can qualify for a discount. |
Good Student |
If you or your child is a full-time student with good grades, you can get a discount. |
Military Installation |
If you garage your car on a military base, you can qualify for a discount. |
Multi-Vehicle |
If you insure two or more vehicles with USAA, you can get a discount. |
Annual Mileage |
If you drive less than a certain number of miles per year, you can qualify for a discount. |
USAA Customer Reviews
USAA has a reputation for excellent customer service, which is reflected in their customer reviews. According to J.D. Power’s 2021 U.S. Auto Claims Satisfaction Study, USAA received the highest rating in every category, including overall satisfaction, claim servicing, and settlement. In addition, USAA has an A+ rating from the Better Business Bureau and a 4.5-star rating on Trustpilot.
FAQ
Is USAA auto insurance only for military members?
Yes, USAA auto insurance is only available to military members, veterans, and their families.
How do I qualify for USAA auto insurance?
You need to be an active or retired military member, a veteran, or a family member of a military member or veteran to qualify for USAA auto insurance.
Can I get a quote from USAA without becoming a member?
No, you need to become a USAA member in order to get a quote for their auto insurance.
Does USAA offer coverage for classic cars?
Yes, USAA offers coverage for classic cars, as well as for RVs and motorcycles.
Does USAA offer accident forgiveness?
Yes, USAA offers accident forgiveness, which means your rates won’t go up if you have an accident that is your fault.
Conclusion
Overall, USAA auto insurance is an excellent choice for military members and their families. They offer a range of coverage options and generous discounts, and their customer service is top-notch. If you are eligible for USAA membership, it is definitely worth considering.
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