USAA Car Insurance Reviews: Everything You Need to Know

If you’re looking for car insurance, it’s natural to want to find a company that offers great coverage at an affordable price. However, with so many options on the market, selecting the right insurance provider can be overwhelming. One company that is worth considering is USAA. In this article, we’ll provide an in-depth review of USAA car insurance, including what they offer, how they compare to other providers, and what customers have to say about their experiences.

What is USAA Insurance?

USAA stands for United Services Automobile Association. It is a Fortune 500 company that provides financial services to military personnel and their families. The company was founded in 1922 by a group of army officers who were having difficulty finding insurance companies that would cover them due to the high risk of their careers. Today, USAA has over 13 million members and offers a range of products, including car insurance.

USAA Car Insurance Coverage

USAA car insurance offers standard coverage options, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage. They also provide additional coverage options like rental reimbursement, accident forgiveness, and roadside assistance. USAA is known for their affordable rates and excellent customer service, making them a popular choice among military members.

How USAA Stacks Up Against Other Car Insurance Providers?

According to a 2021 J.D. Power study, USAA ranks highest in customer satisfaction among auto insurance companies. They received a score of 895 out of 1,000, which is significantly higher than the industry average of 872. USAA is also known for offering some of the lowest rates among car insurance providers. They are consistently ranked in the top three providers for affordability by organizations like NerdWallet and The Zebra.

USAA Car Insurance Reviews

Pros of USAA Car Insurance

One of the most significant benefits of USAA car insurance is their excellent customer service. They offer 24/7 support and a user-friendly mobile app that allows customers to file claims, view policy information, and pay bills. USAA also has a reputation for being very transparent with their customers regarding rates and policies.Another advantage of USAA is their pricing. They offer some of the most affordable rates on the market, making them an excellent choice for those on a budget. Furthermore, they offer a wide range of discounts, including multi-vehicle, multi-policy, and safe driver discounts.

Cons of USAA Car Insurance

One downside of USAA car insurance is that it is only available to military members, veterans, and their families. If you don’t fall into one of these categories, you won’t be able to sign up for coverage with USAA. Additionally, USAA is not available in all states, so you’ll need to check if they operate in your area before signing up.

USAA Car Insurance FAQs

1. Is USAA only for military members?

Yes, USAA car insurance is only available to military members, veterans, and their families.

2. How do I file a claim with USAA?

You can file a claim with USAA through their mobile app, online portal, or by calling their 24/7 claims center.

3. How does USAA compare to other car insurance providers?

USAA is consistently ranked among the most affordable car insurance providers on the market. They also have exceptionally high customer satisfaction ratings.

The Bottom Line

Overall, USAA car insurance is an excellent option for military members and their families who are looking for affordable coverage and top-notch customer service. While they are not available to everyone, those who are eligible should seriously consider USAA as their insurance provider. With a reputation for transparency, low rates, and excellent customer support, it’s easy to see why USAA is one of the most popular car insurance providers in the country.