Ticketmaster Insurance

Ticketmaster is a well-known company that offers tickets to various events worldwide. The company provides a variety of services, including event management, ticket sales, and insurance. Ticket insurance is an option that customers can add to their purchase to protect their investment in case of unforeseen circumstances.

What is Ticketmaster Insurance?

When purchasing tickets for an event, Ticketmaster customers have the option to add insurance coverage to their order. Ticket insurance protects customers against unforeseen events that may prevent them from attending the event, such as illness, accidents, or extreme weather.

This insurance policy provides a refund for the face value of the tickets and fees, but not the cost of the insurance. Ticketmaster offers ticket insurance in partnership with Allianz Global Assistance, a leading insurance provider.

What Does Ticketmaster Insurance Cover?

Ticketmaster insurance covers different situations that may prevent customers from attending the event, including:

Events covered by Ticketmaster Insurance
Illness or injury
100% reimbursement
Death or accident
100% reimbursement
Job loss or relocation
Within 100 miles of the event location
100% reimbursement
Weather-related issues
Within the event location
100% reimbursement
Military deployment
100% reimbursement

It is important to note that ticket insurance must be purchased at the time of ticket purchase and cannot be added at a later date.

How Much Does Ticketmaster Insurance Cost?

The cost of Ticketmaster insurance varies based on the price of the tickets and the location of the event. On average, it costs around 10% of the ticket price. This cost is non-refundable, even if the customer does not use the insurance coverage.

How to Purchase Ticketmaster Insurance?

Ticketmaster insurance can be purchased during the ticket purchase process. When selecting the tickets, customers can choose the “Add Insurance” option, which will calculate the cost of the insurance based on the ticket price.

How to File a Claim with Ticketmaster Insurance?

If a customer needs to file a claim with Ticketmaster insurance, they must contact Allianz Global Assistance, the insurance provider. The customer will need to provide proof of the event’s cancellation, such as a doctor’s note or a police report.

The customer must file the claim within 30 days of the event’s cancellation. The insurance provider will then review the claim and provide a refund for the face value of the tickets and fees within 7-10 business days.


Is Ticketmaster Insurance Worth It?

Ticketmaster insurance is worth it if customers are concerned about potential issues that may prevent them from attending the event. However, if customers are confident that they will be able to attend the event, the insurance coverage may not be necessary. It is important to weigh the cost of the insurance against the potential refund and make an informed decision.

Can I Buy Ticketmaster Insurance After Purchasing Tickets?

No, Ticketmaster insurance cannot be added to the ticket purchase after the fact. It must be purchased at the same time as the tickets.

Can I Cancel My Ticketmaster Insurance?

Customers can cancel their Ticketmaster insurance within 10 days of the purchase, as long as they have not filed a claim. The customer must contact Allianz Global Assistance to cancel the insurance coverage.

What Happens If I Can’t Attend an Event but Don’t Have Ticketmaster Insurance?

If customers cannot attend an event and did not purchase Ticketmaster insurance, they may not be eligible for a refund. Ticketmaster’s refund policy varies based on the event and the event organizer’s policies. It is important to read the terms and conditions of the ticket purchase before buying to understand the refund policy.

Does Ticketmaster Insurance Cover General Admission Tickets?

Yes, Ticketmaster insurance covers general admission tickets as well as reserved seating tickets.

Is Ticketmaster Insurance Available for All Events?

No, Ticketmaster insurance is not available for all events. It is up to the event organizer to decide if they want to offer insurance coverage through Ticketmaster.


Ticketmaster insurance is a valuable option for customers who are concerned about unforeseen circumstances that may prevent them from attending an event. The insurance coverage provides peace of mind and protects the customer’s investment in case of cancellation or other issues. However, it is important to understand the terms and conditions of the insurance coverage and the ticket purchase before making a decision.