Citizens Insurance Phone Number: All You Need to Know

When it comes to managing your insurance policy or filing a claim, having the right phone number to call can save you time and headache. In this article, we will cover everything you need to know about Citizens Insurance phone number.

Who is Citizens Insurance?

Citizens Insurance is a subsidiary of The Hanover Insurance Group, Inc. and is one of the largest insurers in the United States. The company offers auto, home, and business insurance policies to individuals and businesses in various states, including Florida, Massachusetts, and Michigan.

How to Contact Citizens Insurance?

If you need to get in touch with Citizens Insurance, there are several ways to do so depending on your needs.

Citizens Insurance Customer Service

If you have any questions about your policy, billing, or claims, you can call Citizens Insurance customer service at 1-866-411-2742. The customer service team is available Monday through Friday from 8:00 am to 8:00 pm EST and Saturday from 9:00 am to 5:00 pm EST.

You can also reach out to the customer service team by logging in to your account on the Citizens Insurance website and sending a message through the online portal.

Citizens Insurance Claims

If you need to file a claim with Citizens Insurance, you can call the claims department at 1-800-628-0250. The claims team is available 24/7 to assist you with your claim.

You can also file a claim online by logging in to your account on the Citizens Insurance website and clicking on the “File a Claim” button. You will need to provide details about the incident, the damages, and any other relevant information to submit your claim.

Citizens Insurance Phone Number FAQ

What do I need to have when I call Citizens Insurance customer service?

When you call Citizens Insurance customer service, you should have your policy number, personal information, and any questions or concerns you may have about your policy.

What information do I need to provide when filing a claim with Citizens Insurance?

When filing a claim with Citizens Insurance, you should provide as much information as possible about the incident, including the date and time, location, and any witnesses or other parties involved. You should also provide details about the damages and any injuries sustained.

What are the hours of operation for Citizens Insurance customer service?

Citizens Insurance customer service is available Monday through Friday from 8:00 am to 8:00 pm EST and Saturday from 9:00 am to 5:00 pm EST.

How long does it take to process a claim with Citizens Insurance?

The time it takes to process a claim with Citizens Insurance depends on the complexity of the claim and the amount of information provided. The claims team will work to process your claim as quickly and efficiently as possible.

What types of insurance policies does Citizens Insurance offer?

Citizens Insurance offers auto, home, and business insurance policies to individuals and businesses in various states, including Florida, Massachusetts, and Michigan.

Citizens Insurance Phone Number Conclusion

If you need to get in touch with Citizens Insurance, having the right phone number can make all the difference. Whether you have questions about your policy, billing, or claims, or need to file a claim, the Citizens Insurance customer service team is available to assist you.

Remember to have your policy number and any relevant information handy when calling or filing a claim, and provide as much detail as possible to ensure a smooth and efficient process.