Direct General Auto Insurance: Coverage, Benefits, and Customer Reviews

Are you looking for a reliable and affordable auto insurance provider? Look no further than Direct General Auto Insurance! With more than 400 locations across the United States and a range of coverage options, Direct General is a go-to choice for many drivers. In this article, we’ll provide an in-depth overview of Direct General Auto Insurance, including their coverage options, benefits, and customer reviews.

What is Direct General Auto Insurance?

Direct General Auto Insurance is a subsidiary of National General Holdings Corp., which is one of the largest insurance companies in the United States. Direct General specializes in providing auto insurance to high-risk drivers, such as those with poor credit scores, multiple accidents or traffic violations, and young or inexperienced drivers.

With over 25 years of experience in the insurance industry, Direct General has a solid reputation for providing coverage to drivers who might not otherwise be able to get insured. They have over 13,000 agents and 400 stores across the country, making them a convenient choice for many drivers.

Coverage Options

Direct General Auto Insurance offers a range of coverage options to meet the needs of different drivers and vehicles. Here are some of their most popular coverage options:

In addition to these standard coverage options, Direct General also offers roadside assistance, rental reimbursement, and custom equipment coverage. You can customize your coverage to fit your specific needs and budget.

Benefits of Direct General Auto Insurance

There are many benefits of choosing Direct General Auto Insurance for your coverage needs. Here are just a few of the most notable benefits:

• Affordable rates: Direct General is known for offering some of the most competitive rates in the industry, particularly for high-risk drivers.
• Discounts: Direct General offers a range of discounts, including safe driver discounts, multi-car discounts, and military discounts.
• Convenient payment options: You can choose to pay your premium monthly or annually, and you can pay online, in person, or over the phone.
• Easy claims process: If you need to file a claim, Direct General makes it easy with their 24/7 claims hotline and online claim filing system.
• Excellent customer service: Direct General is known for providing exceptional customer service, with friendly and knowledgeable agents who are available to help you with any questions or concerns you may have.

Customer Reviews

Direct General Auto Insurance has received mixed reviews from customers, with some praising their affordability and convenience, while others have had negative experiences with their claims process and customer service. Here are a few customer reviews from around the web:

“I’ve been a customer of Direct General for several years now, and I’ve always found them to be affordable and easy to work with. I’ve had to file a couple of claims over the years, and they’ve always been quick to respond and resolve my issues. Highly recommended!” – Jane S.

“I had an accident last year and filed a claim with Direct General, and it was a nightmare. Their claims department was slow to respond, and when they finally did, they denied my claim. I ended up having to go through my own insurance and pay a lot more out of pocket. I would not recommend Direct General to anyone.” – John D.

“I was hesitant to go with Direct General because I’ve had some bad experiences with auto insurers in the past, but they really exceeded my expectations. Their rates were much lower than other companies I looked at, and their customer service has been great. I’ve had to call a couple of times with questions, and they’ve always been friendly and helpful.” – Maria G.

Conclusion

Overall, Direct General Auto Insurance is a solid choice for drivers who are considered high-risk or who are simply looking for affordable coverage. They offer a range of coverage options to fit different needs and budgets, and their benefits, such as discounts, convenient payment options, and easy claims process, make them a popular choice among drivers. While their customer reviews are mixed, many customers have had positive experiences with their service and rates. Consider Direct General Auto Insurance for your coverage needs!

FAQ:

Is Direct General Auto Insurance reliable?

Direct General Auto Insurance is considered to be a reliable provider of auto insurance, with over 25 years of experience in the industry and a solid reputation for providing coverage to high-risk drivers. However, customer reviews are mixed, so it’s important to do your research and read reviews before choosing any insurance provider.

Does Direct General Auto Insurance offer discounts?

Yes, Direct General offers a range of discounts to help you save on your premium. Some of their most popular discounts include safe driver discounts, multi-car discounts, military discounts, and homeowner discounts.

How can I file a claim with Direct General Auto Insurance?

You can file a claim with Direct General Auto Insurance by calling their 24/7 claims hotline or by filing a claim online. Their claims department will guide you through the process and help you get the compensation you need.

How can I pay my Direct General Auto Insurance premium?

You can pay your Direct General Auto Insurance premium online, in person at one of their 400 stores, or over the phone. You can choose to pay your premium monthly or annually.

Does Direct General Auto Insurance offer custom coverage options?

Yes, Direct General Auto Insurance offers custom coverage options to fit your specific needs and budget. You can choose from a range of coverage options, including liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection, as well as add-ons like roadside assistance and rental reimbursement.