AAA Customer Service for Home Insurance: Everything You Need to Know

When it comes to home insurance, finding a provider that offers excellent customer service is almost as important as finding one that offers affordable rates and comprehensive coverage. At AAA, customer satisfaction is a top priority, and that’s why they are committed to providing their policyholders with exceptional service every step of the way. From filing a claim to updating your policy, here’s everything you need to know about AAA customer service for home insurance.

What Makes AAA Customer Service Stand Out?

AAA has been in the insurance industry for over 100 years and has built a reputation for providing reliable, top-notch service to its customers. Here are just a few reasons why AAA customer service stands out:

  1. 24/7 Support: AAA knows that emergencies can happen at any time, which is why they offer round-the-clock customer support. Whether you need to file a claim or have a question about your policy, you can reach a representative at any time of day or night.
  2. Knowledgeable Staff: AAA employs a team of knowledgeable insurance professionals who can help you navigate the complexities of your policy and answer any questions you may have.
  3. Easy Claims Process: Filing an insurance claim can be a stressful experience, but AAA makes it as easy as possible. You can file a claim online or over the phone, and a representative will guide you through the process every step of the way.
  4. Personalized Service: AAA understands that every policyholder has unique needs and concerns. That’s why they offer personalized service and work with you to create a policy that meets your specific needs.

How to Contact AAA Customer Service

If you need to get in touch with AAA customer service, there are several ways to do so:

Contact Information
Visit AAA’s website and click “Contact Us” to submit an online form
In Person
Visit your local AAA branch to speak with a representative in person

No matter which method you choose, you can expect prompt and courteous service from the AAA customer service team.


How Do I File a Claim?

To file a claim with AAA, you can either log in to your account online and file a claim, or call the 24/7 claims hotline at 1-800-67-CLAIM. A representative will guide you through the process and help you submit all the necessary information.

How Can I Update My Policy?

If you need to make changes to your policy, such as adding or removing coverage, you can contact AAA customer service by phone or online. A representative will help you make the necessary updates.

What Discounts Does AAA Offer?

AAA offers a variety of discounts to policyholders, including:

  • Multi-policy discount
  • Home safety discount
  • Loyalty discount
  • New home discount

To learn more about AAA’s discounts, contact their customer service team.

What Should I Do if I Have a Billing Question?

If you have a question about your billing or need to update your payment information, you can contact AAA customer service by phone or online. A representative will help you resolve any issues or concerns you may have.

Is AAA Home Insurance Available in My Area?

AAA home insurance is available in select states, including:

  • Arizona
  • California
  • Delaware
  • Illinois
  • Indiana
  • Kentucky
  • Maryland
  • Montana
  • Nevada
  • New Jersey
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Tennessee
  • Texas
  • Virginia
  • Washington
  • West Virginia

To see if AAA home insurance is available in your area, visit their website or contact customer service.


If you’re in the market for home insurance, AAA is a provider you can trust. With exceptional customer service, comprehensive coverage, and affordable rates, AAA is an excellent choice for homeowners who want peace of mind and protection for their biggest investment. Contact their customer service team today to learn more and get started.