Amica Insurance is a company that provides auto, home, and life insurance to its customers. The company has been in operation since 1907 and has built a reputation for providing excellent customer service and quality coverage. In this article, we will explore Amica Insurance Reviews and what makes this company stand out from its competitors.
What is Amica Insurance?
Amica Insurance is a mutual insurance company that was founded in Rhode Island in 1907. It is the oldest mutual insurer of automobiles in the United States and has since expanded its services to provide home and life insurance as well. The company operates in all 50 states and the District of Columbia.
Amica Insurance offers a wide range of products and services to its customers, including:
Product/Service |
Description |
Auto Insurance |
Provides coverage for cars, motorcycles, and other vehicles. |
Home Insurance |
Provides coverage for homeowners, renters, and condo owners. |
Life Insurance |
Provides coverage for individuals and families. |
What Makes Amica Insurance Stand Out?
Amica Insurance is known for its exceptional customer service and quality coverage. The company has received numerous awards and recognition for its services, including:
Award/Recognition |
Description |
J.D. Power Auto Claims Certification |
Recognized for exceptional customer service in the automobile claims process. |
J.D. Power Home Insurance Customer Satisfaction Study |
Ranked highest in customer satisfaction among national homeowners insurers in 2020. |
Forbes America’s Best Customer Service |
Ranked #1 in the insurance category in 2019. |
Amica Insurance also offers a variety of discounts to its customers, including:
Discount |
Description |
Multi-Policy Discount |
Customers can save up to 25% when they bundle their auto, home, and life insurance. |
Loyalty Discount |
Customers who have been with Amica for at least 2 years can save up to 5% on their auto insurance premiums. |
Safe Driving Discount |
Customers who have a safe driving record can save up to 20% on their auto insurance premiums. |
Amica Insurance Reviews
Customer reviews are an important factor to consider when choosing an insurance company. Here are some Amica Insurance Reviews from various sources:
Consumer Affairs
Consumer Affairs is a website that allows consumers to rate and review companies. Amica Insurance has a 4-star rating on Consumer Affairs based on 1,105 reviews. Here are some of the positive and negative reviews:
Positive Reviews
- “Their customer service is beyond amazing. They go above and beyond to make sure you are taken care of and are satisfied with their service.”
- “I have had Amica auto insurance for many years and have always been impressed with their professionalism and personalized service.”
Negative Reviews
- “I had Amica insurance for over 15 years with no claims. When I had a minor accident, they treated me like a criminal.”
- “I had an issue with my policy and it took forever to get a resolution. I felt like I was being passed around from one agent to another.”
J.D. Power
J.D. Power is a consumer research company that conducts surveys to measure customer satisfaction with various companies. Amica Insurance has consistently ranked high in J.D. Power surveys. In the 2020 J.D. Power U.S. Auto Insurance Study, Amica Insurance ranked #1 in overall customer satisfaction for the 20th consecutive year.
Frequently Asked Questions
What is Amica Insurance’s customer service phone number?
Amica Insurance’s customer service phone number is 800-242-6422.
How can I file a claim with Amica Insurance?
You can file a claim with Amica Insurance by calling their claims department at 800-242-6422 or by submitting a claim online through their website.
Does Amica Insurance offer roadside assistance?
Yes, Amica Insurance offers roadside assistance as an optional add-on to their auto insurance policies.
Can I get a quote from Amica Insurance online?
Yes, you can get a quote from Amica Insurance online by visiting their website and filling out a quote request form.
Does Amica Insurance offer discounts?
Yes, Amica Insurance offers a variety of discounts to its customers, including multi-policy, loyalty, and safe driving discounts.
Conclusion
Amica Insurance is a company that has built a reputation for providing exceptional customer service and quality coverage. While there are some negative reviews, the majority of customers seem to be satisfied with their experience with the company. If you are in the market for auto, home, or life insurance, Amica Insurance is definitely worth considering.
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