Nationwide Pet Insurance Customer Service

Pet owners know that owning a pet comes with a lot of responsibilities, including providing proper care and medical attention. Pet insurance is one way to ensure that your dog or cat receives the best medical care without breaking the bank. Among the various pet insurance providers, Nationwide Pet Insurance stands out because of its exceptional customer service. In this article, we’ll explore what sets Nationwide Pet Insurance’s customer service apart from its competitors.

Highly Trained Pet Insurance Experts

Nationwide Pet Insurance hires highly trained pet insurance experts who are knowledgeable about pet insurance and can answer any questions that pet owners may have. These experts are available 24/7 to help with any questions or concerns that pet owners may have about their policy, claims, or coverage. The experts are trained to provide personalized customer service to meet the unique needs of each pet owner.

In addition to providing expert advice on pet insurance, Nationwide Pet Insurance also offers educational resources to pet owners to help them make informed decisions about the coverage they need. The company’s website contains articles and guides that provide information about pet insurance, such as what pet insurance covers, how to file a claim, and how to choose the right policy for your pet.

Fast and Efficient Claims Processing

Filing a claim with Nationwide Pet Insurance is a simple and straightforward process. After visiting the veterinarian, pet owners can submit the claim online, by fax, or by mail. Nationwide Pet Insurance promises that claims will be processed within 30 days, although in many cases, claims are processed much faster. In fact, the company’s website boasts that it processes 99% of claims within 30 days.

Once the claim is processed, pet owners will receive reimbursement for eligible expenses directly to their bank account. If there are any issues with the claim, the pet insurance experts are available to provide assistance and resolve any issues.

No Out-of-Pocket Expenses

One of the unique features of Nationwide Pet Insurance is that it offers a direct pay option for certain veterinarians. This means that pet owners can avoid paying out-of-pocket expenses for covered services. Instead, Nationwide Pet Insurance pays the veterinarian directly. This is a convenient feature that saves pet owners time and hassle.

For non-participating veterinarians, pet owners are still eligible for reimbursement for eligible expenses. Pet owners simply pay the veterinarian and then submit the claim for reimbursement.

Table: Comparison of Nationwide Pet Insurance with competitors

FAQ

What does pet insurance cover?

Pet insurance typically covers unexpected medical expenses, such as illness or injury. Depending on the policy, pet insurance may also cover routine care, such as vaccinations and check-ups.

What is the cost of pet insurance?

The cost of pet insurance varies depending on the provider, the type of coverage, and the pet’s age, breed, and health. Generally, pet insurance costs between $30 and $50 per month.

How do I file a claim with Nationwide Pet Insurance?

Pet owners can submit a claim online, by fax, or by mail. After visiting the veterinarian, pet owners should fill out the claim form and include any supporting documentation, such as the invoice and medical records. Within 30 days, Nationwide Pet Insurance will process the claim and reimburse the pet owner for eligible expenses.

Does Nationwide Pet Insurance cover pre-existing conditions?

No, Nationwide Pet Insurance does not cover pre-existing conditions. However, some policies may cover curable conditions after a certain waiting period.

Can I use any veterinarian with Nationwide Pet Insurance?

Yes, pet owners can use any licensed veterinarian with Nationwide Pet Insurance. However, if the veterinarian is not a participating provider, the pet owner will need to pay out-of-pocket and then submit a claim for reimbursement.

Overall, Nationwide Pet Insurance’s exceptional customer service, fast and efficient claims processing, and unique features make it a top choice for pet owners looking for reliable pet insurance coverage. With customizable plans and comprehensive coverage, Nationwide Pet Insurance can help pet owners get the best medical care for their furry friends without breaking the bank.