BetterHelp Take Insurance: A Comprehensive Guide

Reaching out for mental health support is an important step towards improving one’s well-being. However, the costs of therapy sessions can be a deterrent for many individuals. This is where insurance coverage can be a game-changer. If you’re wondering whether BetterHelp takes insurance, you’re in the right place. In this article, we’ll walk you through all you need to know about BetterHelp and insurance coverage.

What is BetterHelp?

BetterHelp is an online therapy platform that provides mental health support to individuals worldwide. It was founded in 2013 and has since grown to become one of the largest online therapy platforms, with over 15,000 licensed therapists. BetterHelp offers therapy for various mental health concerns, including anxiety, depression, trauma, and relationship issues. The platform provides therapy through video calls, phone calls, chat, and messaging.

Does BetterHelp take insurance?

Yes, BetterHelp does take insurance. However, the insurance plans they accept may vary based on your location and the specific plan you have.

What insurance plans does BetterHelp accept?

BetterHelp accepts insurance plans from various providers, including:

Insurance Providers
States Valid in
Aetna
All states except Hawaii
Anthem Blue Cross
California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, Wisconsin
Blue Cross Blue Shield
Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming
Cigna
All states except Alaska and Hawaii
Kaiser Permanente
California, Colorado, Georgia, Hawaii, Maryland, Oregon, Washington
United Healthcare
All states except Alaska and Hawaii

If your insurance provider is not listed above, it’s best to check with BetterHelp to confirm if they accept your plan.

What mental health services does insurance cover on BetterHelp?

Insurance coverage for mental health services on BetterHelp varies based on your insurance plan. However, most plans cover therapy sessions for mental health concerns such as:

  • Anxiety disorders
  • Depressive disorders
  • Bipolar and related disorders
  • Schizophrenia spectrum and other psychotic disorders
  • Substance use disorders
  • Obsessive-compulsive and related disorders
  • Post-traumatic stress disorder (PTSD)
  • Eating disorders
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Autism spectrum disorder (ASD)

It’s essential to check with your insurance provider to confirm the coverage for mental health services.

What information do I need to provide to use my insurance on BetterHelp?

To use your insurance on BetterHelp, you’ll need to provide your insurance information, including your insurance ID, group number, and the name of the insurance provider. You’ll also need to provide your therapist with your date of birth, full name, and contact information.

How to use insurance on BetterHelp?

If you have insurance coverage for mental health services on BetterHelp, you’ll need to follow these steps to use your insurance:

  1. Check if your insurance provider is listed on BetterHelp’s website.
  2. Sign up for BetterHelp and complete your therapist matching process.
  3. Provide your insurance information to your therapist before your first session.
  4. Your therapist will verify your insurance coverage and submit claims on your behalf.
  5. You’ll be responsible for any co-payments, deductibles, or out-of-pocket expenses based on your insurance policy.

Can I use insurance if I live outside the United States?

BetterHelp is only licensed to provide therapy services in the United States. Therefore, if you live outside of the US, you can’t use insurance to cover therapy sessions on the platform.

What are the benefits of using insurance on BetterHelp?

Using insurance to cover therapy sessions on BetterHelp has various benefits, including:

  • Reduced costs: Using insurance coverage on BetterHelp can significantly reduce the out-of-pocket expenses associated with therapy sessions.
  • Access to licensed therapists: With various licensed therapists on BetterHelp, you can choose the therapist that’s right for you and your mental health needs.
  • Convenience: Online therapy on BetterHelp offers convenience and flexibility, allowing you to attend therapy sessions from anywhere and at any time.
  • Increased privacy: Using insurance coverage may offer increased privacy as insurance providers are bound by confidentiality rules.

FAQ

Can I use out-of-network insurance on BetterHelp?

No, BetterHelp only accepts in-network insurance plans. If you have out-of-network insurance, you won’t be able to use it to cover therapy sessions on the platform.

Can I use multiple insurance plans to cover therapy sessions on BetterHelp?

No, BetterHelp only allows you to use one insurance plan per account. Therefore, you can’t use multiple insurance plans to cover therapy sessions on the platform.

Can I use FSA or HSA to pay for therapy sessions on BetterHelp?

Yes, you can use your FSA or HSA to pay for therapy sessions on BetterHelp. However, it’s essential to confirm with your FSA or HSA provider if online therapy services are eligible expenses.

What if my insurance plan doesn’t cover therapy sessions on BetterHelp?

If your insurance plan doesn’t cover therapy sessions on BetterHelp, you can still access therapy services by paying out-of-pocket. BetterHelp offers affordable therapy packages to make therapy accessible and affordable to everyone.

Is it easy to cancel BetterHelp if I use insurance?

Yes, canceling BetterHelp is easy, regardless of whether you’re using insurance coverage or not. You can cancel your subscription at any time by logging into your account and following the cancellation instructions.

What is BetterHelp’s cancellation policy?

BetterHelp offers a seven-day free trial, after which you’ll be charged monthly for your subscription. If you decide to cancel your subscription, make sure to do so before your next billing cycle to avoid being charged for the next month.

Conclusion

Using insurance coverage to pay for therapy sessions on BetterHelp can make therapy more accessible and affordable. However, it’s crucial to confirm the specific insurance plans accepted by BetterHelp and the coverage for mental health services. Overall, BetterHelp is an excellent online platform for accessing licensed therapy services from anywhere and at any time.