Arbella Mutual Insurance Company: A Comprehensive Guide

Arbella Mutual Insurance Company is a regional insurance provider that has been serving New England customers for over 30 years. With a wide range of insurance products and a commitment to exceptional customer service, Arbella is a popular choice for families and businesses alike. In this article, we’ll take a closer look at the history, products, and services offered by Arbella, as well as frequently asked questions about the company.

Company History

Arbella Mutual Insurance Company was founded in 1988 by John F. Donohue, who had previously worked as an executive at Travelers Insurance. Donohue believed that there was a need for a regional insurance provider that could offer tailored coverage and personalized service to customers in New England. He teamed up with a group of investors to launch Arbella with just $1.5 million in capital.

From the outset, Arbella focused on building strong relationships with its customers and agents. The company’s early success was due in large part to its innovative technology and streamlined underwriting process, which allowed it to be more responsive to customers’ needs than bigger, more bureaucratic insurance companies.

Over the years, Arbella has expanded its product offerings to include home, auto, and business insurance, as well as umbrella policies, identity theft protection, and more. Today, the company has more than 800 employees and over $1.5 billion in assets.

Products and Services

Arbella offers a wide range of insurance products to meet the needs of its customers. Here are some of the most popular options:

Auto Insurance
Arbella offers comprehensive coverage for cars, trucks, and other vehicles. Customers can choose from a variety of coverage options, including liability, collision, and comprehensive insurance.
Home Insurance
Arbella’s home insurance policies protect customers’ homes and personal property from damage or loss due to fire, theft, and other perils. Additionally, customers can add optional coverage for things like water damage, identity theft, and more.
Business Insurance
Arbella offers a range of business insurance products, including general liability, property insurance, and workers’ compensation. The company’s experienced agents can work with business owners to customize coverage to meet their unique needs.
Umbrella Insurance
Umbrella policies provide additional liability coverage beyond the limits of customers’ existing policies. Arbella’s umbrella policies are designed to provide peace of mind and protection against unexpected events.
Identity Theft Protection
Arbella’s identity theft protection services help customers monitor their credit reports, detect suspicious activity, and resolve any issues that arise in the event of identity theft.

Arbella’s products are designed to be flexible and customizable, so customers can choose the coverage that meets their unique needs and budget. Additionally, the company’s agents are available to help customers understand their options and make informed decisions about their insurance coverage.

Customer Service

At Arbella, customer service is a top priority. The company has been recognized for its commitment to excellence in customer service, earning awards and accolades from industry publications and organizations.

Arbella’s customer service team is available to assist customers with claims, policy changes, and other questions or concerns. The company also offers online account management tools that make it easy for customers to access their policy information, pay bills, and more.

Frequently Asked Questions

What states does Arbella serve?

Arbella currently serves customers in Massachusetts, Connecticut, Rhode Island, and New Hampshire.

How can I get a quote for Arbella insurance?

Customers can get a quote for Arbella insurance by visiting the company’s website or contacting an Arbella agent. The company offers a variety of online tools to help customers explore their options and find the coverage that’s right for them.

What types of discounts does Arbella offer?

Arbella offers a range of discounts to help customers save money on their insurance. Some of the most popular discounts include multi-policy discounts, safe driving discounts, and discounts for bundling home and auto insurance.

Does Arbella offer roadside assistance?

Yes, Arbella offers roadside assistance as part of its auto insurance policies. Customers can add this coverage to their policy for added peace of mind on the road.

How long has Arbella been in business?

Arbella was founded in 1988, so the company has been serving customers for over 30 years.

Arbella Mutual Insurance Company is a trusted provider of insurance products and services in New England. With a commitment to personalized service and innovative technology, the company has earned a reputation for excellence in the industry. If you’re in the market for insurance coverage, be sure to consider Arbella as a top option.