Tower Hill Insurance Reviews: Everything You Need to Know

Tower Hill Insurance is a Florida-based company that provides homeowners’ insurance, flood insurance, and other insurance products. With its commitment to providing its customers with quality service, Tower Hill Insurance has garnered many reviews online. In this article, we’ll look at some of these reviews and give you an overview of the company’s products and services.

What is Tower Hill Insurance?

Tower Hill Insurance was founded in 1972 and has since grown to become one of Florida’s largest residential property insurers. The company’s headquarters is located in Gainesville, Florida, and it has over 600 employees. In addition to homeowners’ insurance, Tower Hill Insurance also offers flood insurance, personal liability insurance, and more. The company has an A rating from Demotech, an independent financial analysis firm, which indicates financial stability and strength.

Tower Hill Insurance Products

Tower Hill Insurance offers a variety of insurance products to its customers, including:

Tower Hill Insurance Reviews

Positive Reviews

Tower Hill Insurance has received many positive reviews for its products and customer service. Customers have praised the company for its fast claims processing and courteous staff. Here are some examples of positive reviews:

“I have been with Tower Hill for 10 years now and have never had a problem. Their customer service is top-notch, and they always follow up to make sure everything is taken care of. Highly recommend!” – Sarah C.

“Tower Hill Insurance has been my insurance company for years. They are always there when you need them and have never let me down. Their claims process is easy and hassle-free, and their staff is friendly and professional.” – John D.

Negative Reviews

However, there are also negative reviews of Tower Hill Insurance. Some customers have complained about denied claims and poor customer service. Here are some examples of negative reviews:

“I had a very bad experience with Tower Hill Insurance. My claim was denied for no reason, and their customer service was unhelpful and rude. I would not recommend this company.” – Lisa G.

“Tower Hill Insurance is a terrible company. They denied my claim even though I had been paying premiums for years. Their customer service is awful, and they don’t care about their customers. Avoid at all costs.” – Mike T.

Tower Hill Insurance FAQs

What is covered by Tower Hill Insurance’s homeowners’ insurance?

Tower Hill Insurance’s homeowners’ insurance covers damage to your home and personal property caused by fire, theft, and other specified perils. It also covers additional living expenses if you have to live elsewhere while your home is being repaired or rebuilt. The policy also includes personal liability coverage.

How do I file a claim with Tower Hill Insurance?

You can file a claim with Tower Hill Insurance by calling their claims hotline at 1-800-342-3407 or by logging into your account on their website. You will need to provide information about the damage or loss, including the date it occurred and any photos or documentation you have.

Does Tower Hill Insurance offer discounts?

Yes, Tower Hill Insurance offers several discounts, including a bundle discount for customers who purchase multiple policies, a claims-free discount for customers who have not filed any claims, and a protective devices discount for customers who have installed fire alarms, smoke detectors, and other safety equipment in their homes.

What is the claims process like with Tower Hill Insurance?

The claims process with Tower Hill Insurance is typically fast and hassle-free. Once you file a claim, a claims adjuster will be assigned to your case, and they will assess the damage and determine the amount of your settlement. Tower Hill Insurance strives to settle claims within 10 business days.

Does Tower Hill Insurance cover flood damage?

Tower Hill Insurance offers flood insurance as an optional add-on to their homeowners’ insurance policy. Flood insurance covers damage to your home and personal property caused by flooding.

Conclusion

Tower Hill Insurance is a respected and reliable insurance company that provides homeowners’ insurance, flood insurance, personal liability insurance, and more. While there are negative reviews of the company, many customers have praised the company’s fast claims processing and courteous staff. If you’re in the market for insurance, Tower Hill Insurance is a company worth considering.