Reviews of Farmers Insurance

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Are you looking for a reliable insurance company that will provide you with comprehensive coverage options for your home, car, or business? Farmers Insurance might be the solution you are looking for. With over 90 years of experience in the insurance industry, Farmers Insurance has become one of the most trusted and reputable insurers in the market.

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History of Farmers Insurance

Farmers Insurance was established in 1928 by John C. Tyler and Thomas E. Leavey. The company was initially created to provide auto insurance to farmers in rural areas. Over the years, the company expanded its offerings to include home, life, business, and other types of insurance policies. In 1998, Farmers Insurance became a subsidiary of Zurich Insurance Group, but it still operates under the Farmers Insurance Group name.

Today, Farmers Insurance has over 48,000 exclusive and independent agents, as well as over 21,000 employees who are dedicated to providing excellent customer service and support to their clients.

Types of Insurance Offered by Farmers Insurance

Farmers Insurance offers a wide range of insurance policies to meet the needs of individuals, families, and businesses. Some of the insurance policies offered by the company include:

Insurance Type
Description
Auto Insurance
Coverage for personal and commercial vehicles
Home Insurance
Coverage for homeowners or renters
Life Insurance
Coverage for individuals and families with various policies such as whole life or term life
Business Insurance
Coverage for small and large businesses

Farmers Insurance Reviews

When it comes to choosing an insurance provider, it is essential to look at the reviews and experiences of other customers. Here are some reviews of Farmers Insurance from various sources:

Consumer Affairs

Consumer Affairs is a website that collects ratings and reviews from customers of various companies. According to their website, as of August 2021, Farmers Insurance has an average rating of 3.7 out of 5 stars, based on over 1,500 reviews.

Some of the positive reviews of Farmers Insurance on Consumer Affairs include:

  • “Excellent customer service, quick response, and reliable coverage.”
  • “Farmers Insurance has always been there for me when I needed them.”

Some of the negative reviews of Farmers Insurance on Consumer Affairs include:

  • “Poor communication and slow response times.”
  • “The claims process was frustrating and took longer than expected.”

Better Business Bureau

The Better Business Bureau (BBB) is a non-profit organization that helps consumers find businesses they can trust. According to the BBB website, Farmers Insurance has an A+ rating, based on their interactions and reviews from customers.

However, there have been some complaints against Farmers Insurance filed with the BBB, including issues with billing, customer service, and claims handling.

Frequently Asked Questions

Does Farmers Insurance offer a mobile app?

Yes, Farmers Insurance offers a mobile app that allows you to view and manage your policies, file a claim, and access roadside assistance. The app is available for free on both Android and iOS devices.

What types of discounts does Farmers Insurance offer?

Farmers Insurance offers a variety of discounts to help customers save money on their insurance policies. Some of the discounts available include:

  • Multi-policy discount
  • Safe driver discount
  • Good student discount
  • Home renovation discount

How can I file a claim with Farmers Insurance?

You can file a claim with Farmers Insurance by calling their 24/7 claims hotline at 1-800-435-7764, filling out a claim form online, or using their mobile app.

Is Farmers Insurance available in all states?

No, Farmers Insurance is not available in all states. However, the company operates in over 40 states across the United States.

Does Farmers Insurance offer roadside assistance?

Yes, Farmers Insurance offers roadside assistance as part of their auto insurance policies. This includes services such as towing, battery jump-starts, and lockout services.

Conclusion

Farmers Insurance is a reputable insurance company that offers a wide range of policies to meet the needs of individuals, families, and businesses. While there have been some negative reviews and complaints against the company, overall, most customers are satisfied with their coverage and customer service.

If you are considering Farmers Insurance for your insurance needs, it is essential to research the company further, read reviews, and speak with a representative to ensure that you are getting the right coverage for your specific situation.

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