When it comes to auto insurance, Permanent General Insurance Corporation, also known as The General, is one of the leading providers in the United States. Founded in 1963, The General has been offering affordable and reliable insurance policies to its customers for almost 60 years. With its commitment to excellent customer service and user-friendly online platform, The General has become a popular choice for car owners looking for comprehensive and affordable coverage. In this article, we will discuss everything you need to know about The General, from their policies to their customer service, and answer some frequently asked questions.
History of The General
The General was founded in 1963 by Edward L. Stodghill. Initially, it was a single company offering insurance policies to high-risk drivers. Over the years, The General has expanded to offer policies to all drivers, regardless of their driving history. In 2012, The General was acquired by American Family Insurance, one of the largest insurance providers in the country.
Today, The General is based in Nashville, Tennessee, and offers policies in 47 states. They have over 3,000 employees and serve over 2 million customers. The General is known for its affordable policies and its user-friendly online platform, which allows customers to manage their policies easily.
Insurance Policies Offered by The General
The General offers a range of insurance policies to its customers. Their policies include:
Policy |
Coverage |
Liability Insurance |
Covers damage to other people’s property and injuries they may sustain in an accident where you are at fault. |
Collision Insurance |
Covers damage to your car in an accident, regardless of who is at fault. |
Comprehensive Insurance |
Covers damage to your car from non-accident-related incidents, such as theft, vandalism, or natural disasters. |
Medical Payments Coverage |
Covers medical expenses for you and your passengers if you are injured in an accident. |
Uninsured/Underinsured Motorist Insurance |
Covers damage and injuries you may sustain in an accident caused by an uninsured or underinsured driver. |
The General also offers additional coverage options, such as roadside assistance and rental car reimbursement, to add to your policy for extra protection.
The General’s Customer Service
The General is known for its excellent customer service. They offer multiple ways for customers to reach out to them, including phone, email, and live chat. Their customer service representatives are available 24/7 to answer any questions or concerns you may have about your policy.
The General also has a user-friendly online platform that allows customers to manage their policies, make payments, and file claims easily. They also have a mobile app, which makes it easy to access your policy information on the go.
Frequently Asked Questions about The General
What is The General?
The General is an auto insurance provider that offers affordable and comprehensive insurance policies to drivers of all types. They were founded in 1963 and are based in Nashville, Tennessee.
What types of insurance policies does The General offer?
The General offers liability insurance, collision insurance, comprehensive insurance, medical payments coverage, and uninsured/underinsured motorist insurance. They also offer additional coverage options, such as roadside assistance and rental car reimbursement.
How can I reach The General if I have questions or concerns?
You can reach The General’s customer service team by phone, email, or live chat. Their representatives are available 24/7 to answer any questions or concerns you may have about your policy.
What is The General’s online platform like?
The General’s online platform is user-friendly and allows customers to manage their policies, make payments, and file claims easily. They also have a mobile app that makes it easy to access your policy information on the go.
Does The General offer discounts on their policies?
Yes, The General offers multiple discounts on their policies, such as a safe driver discount, a multiple vehicle discount, and a military discount.
In conclusion, The General is one of the best auto insurance providers in the United States. They offer affordable and comprehensive insurance policies to drivers of all types, and their commitment to excellent customer service and user-friendly online platform makes them a popular choice for car owners. If you’re looking for reliable car insurance, consider getting a quote from The General.
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