Oscar Insurance Customer Service

Oscar Insurance is a healthcare insurance company that offers policies on the state and federal exchanges, as well as directly to consumers. Founded in 2012, Oscar Insurance has built its reputation on providing quality customer service to its policyholders.

What Is Oscar Insurance?

Oscar Insurance is an insurance company that provides policies for individuals and families across the United States. The company offers a range of plans, including HMO, EPO, and PPO, through state and federal health insurance exchanges, as well as directly to consumers.

Oscar Insurance was founded in 2012 by Joshua Kushner, Kevin Nazemi, and Mario Schlosser. The company has since grown to serve over 500,000 members across 18 states.

The History of Oscar Insurance

Oscar Insurance was founded with the goal of providing quality healthcare insurance to individuals and families. The company began by offering policies on the New York State of Health exchange in 2014 and has since expanded to offer policies in a number of other states.

In addition to its focus on customer service, another key aspect of Oscar Insurance’s business model is its use of technology to make healthcare more accessible and affordable for its members. The company has invested heavily in innovative digital tools, such as its app and website, to help its members manage their health and find quality care.

The Benefits of Oscar Insurance

One of the main benefits of Oscar Insurance is its commitment to customer service. The company has consistently received high marks from its policyholders for its responsiveness, helpfulness, and overall satisfaction.

Oscar Insurance also offers a range of plans to suit different needs and budgets. Its plans include access to a network of healthcare providers, prescription drug coverage, and preventative care services, among other benefits.

How to Sign Up for Oscar Insurance

To sign up for Oscar Insurance, you can visit the company’s website or call its customer service line. You will need to provide some basic information, such as your age, location, and income, in order to receive a quote for a policy.

If you choose to enroll in an Oscar Insurance policy, you will typically need to provide some additional information, such as your social security number and proof of income. The company will then help you select a plan that meets your needs and budget.

Oscar Insurance Customer Service

Oscar Insurance is known for its exceptional customer service. The company has received high marks from its policyholders for its responsiveness, helpfulness, and overall satisfaction.

One of the key ways that Oscar Insurance provides quality customer service is through its digital tools. The company’s app and website make it easy for members to manage their health and find quality care. For example, the app allows members to view their policy information, track their deductibles and out-of-pocket expenses, and access telemedicine services.

Oscar Insurance Customer Service Phone Number

If you need to contact Oscar Insurance’s customer service department, you can do so by calling the company’s toll-free number at 1-855-672-2788. The company’s customer service representatives are available to assist you with any questions or concerns you may have about your policy or healthcare coverage.

Oscar Insurance Customer Service Email

You can also contact Oscar Insurance’s customer service department by emailing help@hioscar.com. The company’s customer service team generally responds to emails within 24 hours.

Oscar Insurance Customer Service Hours

Oscar Insurance’s customer service department is open Monday through Friday from 8am to 8pm ET. The department is closed on weekends and holidays.

Oscar Insurance Reviews

Oscar Insurance has received positive reviews from its policyholders. The company has an A+ rating from the Better Business Bureau and a 4.3 out of 5 rating on Trustpilot, based on over 1,000 reviews.

Many of the positive reviews of Oscar Insurance focus on the company’s customer service. Policyholders have praised the company’s responsiveness, helpfulness, and overall satisfaction.

Oscar Insurance Complaints

While Oscar Insurance has received mostly positive reviews, it has also received some complaints from policyholders. The most common complaints relate to billing and payment issues, as well as difficulties with accessing care.

If you have a complaint or issue with your Oscar Insurance policy, you can contact the company’s customer service department for assistance.

FAQs

Conclusion

Oscar Insurance is a healthcare insurance company that is known for its commitment to customer service. The company offers a range of plans to suit different needs and budgets, and has invested heavily in innovative digital tools to make healthcare more accessible and affordable for its members.

If you are considering enrolling in an Oscar Insurance policy, be sure to do your research and compare the company’s plans and benefits to those of other insurance providers. And if you have any questions or concerns about your policy or healthcare coverage, don’t hesitate to contact Oscar Insurance’s customer service department for assistance.