National General Insurance Claim: A Comprehensive Guide

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Accidents and damages to your vehicle can occur at any time, and that’s where auto insurance comes in handy. National General Insurance is one of the leading insurance providers in the United States, offering a range of coverage options to its customers. In this article, we’ll be discussing everything you need to know about making a claim with National General Insurance.

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What is National General Insurance?

National General Insurance is a reputable insurance company headquartered in Winston-Salem, North Carolina. The company offers a variety of insurance products, including auto, homeowners, and health insurance. National General Insurance stands out for its user-friendly online portal, mobile app, and 24/7 customer support.

If you have a National General Insurance policy, you can file a claim either online or by calling their claims department. National General Insurance has a network of more than 35,000 preferred repair shops to help you get back on the road quickly.

What types of claims can I file with National General Insurance?

National General Insurance offers the following types of claims:

Type of Claim
Description
Auto Insurance Claim
For damages to your vehicle or injuries sustained in an accident
Homeowners Insurance Claim
For damages or losses to your home or personal property due to theft, fire, or natural disasters
Health Insurance Claim
For medical expenses related to illness or injury

For the purpose of this article, we’ll focus on auto insurance claims with National General Insurance.

How do I file an auto insurance claim with National General Insurance?

If you’ve been in an accident or your vehicle has been damaged, here are the steps to follow to file a claim:

Step 1: Gather Information

Before you start the claims process, gather as much information as you can about the accident or damage to your vehicle. This includes the following:

  • Date and time of the accident or damage
  • Location of the accident or damage
  • Name and contact information of the other driver(s) involved
  • Insurance information of the other driver(s)
  • Police report number (if applicable)
  • Photos of your vehicle and the scene of the accident/damage

Step 2: File the Claim

There are several ways to file a claim with National General Insurance:

  • Online: Log in to your account on the National General Insurance website and file a claim online.
  • Phone: Call the National General Insurance claims department at 1-800-325-1088 to file a claim over the phone.
  • Mobile App: Download the National General Insurance mobile app and file a claim from your smartphone.

Make sure you have all the information gathered in step 1 ready when you file your claim.

Step 3: Get Your Vehicle Inspected

After you file a claim, National General Insurance will assign an adjuster to assess the damages to your vehicle. The adjuster will contact you to schedule an inspection of your vehicle.

You can choose to have the inspection at a preferred repair shop or at your home or office. National General Insurance has a network of more than 35,000 preferred repair shops, making it easy to find a shop near you.

Step 4: Get Your Vehicle Repaired

Once the inspection is complete, the adjuster will provide an estimate of the damages and the cost of repairs. You can choose to have the repairs done at a preferred repair shop or at a shop of your choice.

If you choose a preferred repair shop, National General Insurance guarantees the repairs for as long as you own the vehicle.

How Long Does It Take to Process a Claim with National General Insurance?

The time it takes to process a claim with National General Insurance can vary depending on the complexity of the claim. In most cases, claims are processed within 7-10 business days from the date of the claim.

If the claim is more complex or requires additional information, it may take longer to process. However, National General Insurance is committed to keeping you informed throughout the claims process and will provide updates as necessary.

FAQ

What is National General Insurance?

National General Insurance is an insurance company headquartered in Winston-Salem, North Carolina. The company offers a variety of insurance products, including auto, homeowners, and health insurance.

How do I file a claim with National General Insurance?

You can file a claim with National General Insurance either online or by calling their claims department. If you have auto insurance with National General Insurance, you can file a claim for damages to your vehicle or injuries sustained in an accident.

How long does it take to process a claim with National General Insurance?

The time it takes to process a claim with National General Insurance can vary depending on the complexity of the claim. In most cases, claims are processed within 7-10 business days from the date of the claim.

Do I have to use a preferred repair shop with National General Insurance?

No, you can choose to have your vehicle repaired at a shop of your choice. However, if you choose a preferred repair shop, National General Insurance guarantees the repairs for as long as you own the vehicle.

What types of insurance does National General Insurance offer?

National General Insurance offers a variety of insurance products, including auto, homeowners, and health insurance.

What is a preferred repair shop?

A preferred repair shop is a repair shop that has been approved by National General Insurance to perform repairs on vehicles covered by their insurance policies. Preferred repair shops have met specific requirements and are expected to provide high-quality repairs and customer service.

Conclusion

If you have a National General Insurance policy, you can rest assured that the claims process will be straightforward and efficient. By following the steps outlined in this article, you can file a claim quickly and easily, and get back on the road in no time.

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