Improving the security of insurance websites – Restricting access and user roles

WordPress is the most popular and widespread website content management platform in the market, with a market share estimated by some to be over 60%. Website owners (or those responsible for maintaining their Insurance WordPress sites) can and should control user access to tasks such as writing and editing and page creation. Category creation, comment moderation, plugin and theme management, user management, by assigning specific roles to all users.

WordPress Predefined Roles:

  1. Super Admin

  2. Administrator

  3. Editor

  4. Author

  5. Contributor

  6. Subscriber

Role definitions

  • Super Admin: Provides access to all sitewide administration and features. This role should be severely restricted as it is the most powerful and allows the user to make major changes to the site.

  • Admin: Not as powerful as Super Admin, but still has access to all admin functions within a single website.

  • Editor: Allows users to publish and manage posts, including posts from other users.

  • Author: Allows the user to publish and manage their own posts.

  • Contributor: Allows the author to write and manage their own posts, but does not allow them to publish the content.

  • Subscriber: Read-only access, which allows the user to rate content and manage their profile.

Harnessing the power of user access ensures a more secure WordPress website. Let’s start by discussing roles and duties. Each user role assigned enables them to perform a set of tasks called capabilities. There are many possibilities, some examples are publishing posts, moderating comments and editing users. Default capabilities are pre-assigned to each role, but other capabilities can be assigned or removed, allowing custom user roles to be created. Greater control and user role refinements will improve overall website security and limit the number of user errors that can cause security breaches.

Website owners can also power up their WordPress sites using permission modes. For example, permissions can specify who and what can read, write, modify, and access folders and files. This is important because WordPress may need access to write to files in your wp-content directory for the site to function properly.

FTP access is another area that needs to be addressed to improve website security. For example, if you need a third-party contractor to modify your site or customize a plugin, they may need FTP access. But you don’t need to grant them full access to your website’s root directory. Restrict access to the specific area they are working on, such as the theme’s directory. If necessary, provide support logs instead of providing FTP access to the log files on your site. And make sure the FTP access and password are time-limited and expire in a week or two (as short as possible).

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By following these WordPress best practices, you can ensure a more secure insurance company website, with more restrictions on user roles and limited access to websites.