Insurance is an important type of business that helps many people manage risks and protect themselves, their families, and their assets. In the United States, there are many insurance companies to choose from, and one of the most trusted ones is Erie Insurance Group. In this article, we’ll look at Erie Insurance Group’s history, products, customer reviews, and other important information that can help you make an informed decision about your insurance needs.
History of Erie Insurance Group
Erie Insurance Group was founded in 1925 by H.O. Hirt and O.G. Crawford in Erie, Pennsylvania. The company started as a small auto insurer with just a few employees and policies, but it quickly grew and expanded its products and services. Today, Erie Insurance Group operates in 12 states and the District of Columbia, and it has more than 5,000 employees and 13,000 independent agents who serve more than 5 million policyholders.
Over the years, Erie Insurance Group has received many awards and recognitions for its financial stability, customer satisfaction, and community involvement. For example, in 2020, the company was named one of the “World’s Most Ethical Companies” by the Ethisphere Institute, and it also received the highest ranking for customer satisfaction among regional insurers in the J.D. Power 2020 U.S. Auto Insurance Study.
Products and Services
Erie Insurance Group offers a wide range of insurance products and services that can help you protect yourself, your loved ones, and your assets. Some of the most popular products that the company offers include:
Insurance Products |
Description |
Auto Insurance |
Covers damage to your car, liability for injuries and property damage to others, and optional coverage for things like collision, comprehensive, and uninsured/underinsured motorist. |
Home Insurance |
Covers damage to your home and personal belongings from perils like fire, theft, and weather events, as well as liability for injuries and property damage to others. Optional coverage includes things like water backup, service line, and identity theft. |
Life Insurance |
Provides financial protection to your loved ones in the event of your death, with options for term, whole, and universal life insurance policies. |
Business Insurance |
Covers property damage, liability, workers’ compensation, and other business-related risks. Policies are available for various types of businesses, including contractors, retailers, and professionals. |
In addition to these products, Erie Insurance Group also offers other types of insurance, such as motorcycle, boat, and pet insurance, as well as annuities and retirement planning services. You can get a quote and purchase a policy online, by phone, or through an independent agent in your area.
Customer Reviews
One of the best ways to evaluate an insurance company is to read customer reviews and ratings. There are many websites and platforms where you can find reviews of Erie Insurance Group, such as:
- ConsumerAffairs
- Better Business Bureau
- Yelp
- Google Reviews
Based on these reviews, it seems that most customers are satisfied with Erie Insurance Group’s products, services, and customer support. Many customers praise the company for its affordable rates, fast claims processing, and helpful agents. Some customers also appreciate the company’s community involvement and charitable activities.
However, like any other company, Erie Insurance Group also has some negative reviews and complaints from customers. Some customers report issues with claims denial, billing errors, and poor communication from the company. It’s important to read both positive and negative reviews and take them into account when making a decision.
FAQ
What states does Erie Insurance Group operate in?
Erie Insurance Group operates in 12 states and the District of Columbia. The states are Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin.
How can I get a quote from Erie Insurance Group?
You can get a quote from Erie Insurance Group online, by phone, or through an independent agent in your area. To get an online quote, go to the company’s website and enter your zip code and some basic information about yourself and your insurance needs. You can also call the company at 1-800-458-0811, or find an agent near you using the company’s agent locator tool.
Does Erie Insurance Group have mobile apps?
Yes, Erie Insurance Group has several mobile apps that can help you manage your policies, report claims, and get roadside assistance. The apps are available for free on the App Store and Google Play, and they are compatible with most smartphones and tablets.
What discounts does Erie Insurance Group offer?
Erie Insurance Group offers various discounts to its customers, such as:
- Multi-policy discount: Save up to 25% when you bundle auto and home insurance.
- Safety features discount: Get a discount for having safety features like anti-lock brakes, airbags, and anti-theft devices in your car.
- Youthful driver discount: Get a discount for having a young driver on your policy who has completed a driver training course.
- Senior operator discount: Get a discount for being a senior driver who has completed a defensive driving course.
There may be other discounts available depending on your location and policy type. Contact Erie Insurance Group or your independent agent for more information.
Is Erie Insurance Group a good company?
Based on customer reviews, financial ratings, and industry awards, Erie Insurance Group seems to be a reputable and reliable insurance company. The company has been in business for nearly a century, and it has a strong financial standing and a high level of customer satisfaction. However, it’s always a good idea to do your own research and compare different companies before making a decision.
Conclusion
In summary, Erie Insurance Group is a well-established insurance company that offers a wide range of products and services to help you protect yourself and your assets. The company has a long history of financial stability and community involvement, and it has received many awards and recognitions for its performance and customer satisfaction. If you’re considering Erie Insurance Group for your insurance needs, be sure to read customer reviews, compare rates and coverage options, and speak with an independent agent to find the best policy for your situation.
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